Frequently Asked Questions

Frequently Asked Questions

1. What are your hours of operation?

Security Services operates 24 hours a day, 7 days a week

2. I have heard rumours of sexual rapes on campus, why haven't we been informed of this rapist?

Sexual assault is defined as any unwanted act of a sexual nature imposed by one person upon another. The Criminal Code definition of sexual assault includes a number of acts ranging from unwanted sexual touching, to sexual violence resulting in wounding, maiming or endangering the life of the victim.

Security Services receives very few reports of sexual assaults on the campus. All reported cases are investigated fully in cooperation with Hamilton Police Services. If at anytime there are any similarities or pattern of behaviour in cases or we cannot identify a suspect, the McMaster Community would be advised as a Mac Alert would be issued.

A Mac Alert is a campus wide bulletin issued to the campus via email and websites altering to any major event that the campus needs to be aware of. Soon we expect our MacAlert process to extend to Campus Information Screens.


3. When are you hiring special constables and how do I apply?

All job opportunites are posted on our website. More information.


4. I hear that a lot of bikes are stolen on campus, how do I keep my bike safe and what is being done to prevent this?

Security Services is constantly working to keep all areas of the campus safe. We work closely with the Office of Sustainability to identify locations for bike racks which provide the best security possible. Bike rack locations are typically installed with CPTED (Crime Prevention through Environmental Design) concepts in mind, which includes, high traffic areas and possibly CCTV coverage.

Additionally, we have built a secure bike storage location. This area inludes a fully fenced bike rack, with electronic access and full CCTV system for additional security.

We have also installed bike lockers on campus which can be rented for personal use.

Security also regularly conducts sting operations on bike thefts. This involves placing a "bait bike" on the campus and condcuting surveillance on that bike in hopes of arresting a criminal. This has proved very successful as it has resulted in many arrests to date.

For more information on what you can do to keep your bike safe, please check out our crime prevention page.



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